What Can I Do For You?


LET'S TALK ABOUT HOW I CAN HELP

NICE TO MEET YOU

MY BACKGROUND

STAKEHOLDER MANAGEMENT
  • 10 years experience collaborating with C-Level Executives (CFO, CEO, CTO, COO) 
  • I can evaluate priorities and  make decisions that best support my team. 
  • Meeting scheduling,  correspondence, presentations, expense tracking, and document preparation.
OPERATIONS
  • 15 years experience with all aspects of front and back office management.
  • I love to improve operational processes, develop strategic business opportunities and monitor KPI’s.
  • Account management, business development, project planning, and technical writing.  
STAFFING
  • 8 years of corporate staffing experience for customer service, admin, HR and sales positions.
  • I have a genuine passion for building teams and helping departments grow.
  • Interviewing, reference checks, skill evaluations, coaching, Relationship Management Software
CUSTOMER SERVICE
  • 15 years experience of putting the customer first.
  • I love to drive product adoption based on customer feedback.
  • Managed 15 person call center, created knowledge base,  resolved all escalations, and provided exceptional customer service.
STRATEGY
  • 20 years of business problem solving with the ability to work in rapidly-changing environments.
  • I love to stay current with industry trends, regulatory changes and technology developments.
  • content strategy, KPI’s, Budgeting & Project Planning
MARKETING
  • 10 years experience helping small businesses build their brand.  
  • I’ll make your feed come alive with engaging, purposeful content. 
  • Brand development, Newsletters, content creation, analytics, sales funnel, product development, copywriting & editing, landing pages.

RECENT CASE STUDIES

TESTIMONIALS

Crystal was a pleasure to work with. Her skill set spoke for itself. There wasn't a challenge Crystal did not rise for. She is great in whatever she sets her mind on. Crystal was dependable and an asset to work with. I miss Crystal's expertise and input in whatever project we had before us. I would recommend her to anyone who would like to hire her or partner with her in a business venture.
She is as dedicated a worker as you could find and helped bring some sense of order to the chaos around us.
Crystal was a great manager, doing all she could to inspire and aid employees in completing tasks and assignments. She was everything a good manager is.

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