STAKEHOLDER MANAGEMENT
- 10 years experience collaborating with C-Level Executives (CFO, CEO, CTO, COO)
- I can evaluate priorities and make decisions that best support my team.
- Meeting scheduling, correspondence, presentations, expense tracking, and document preparation.
OPERATIONS
- 15 years experience with all aspects of front and back office management.
- I love to improve operational processes, develop strategic business opportunities and monitor KPI’s.
- Account management, business development, project planning, and technical writing.
STAFFING
- 8 years of corporate staffing experience for customer service, admin, HR and sales positions.
- I have a genuine passion for building teams and helping departments grow.
- Interviewing, reference checks, skill evaluations, coaching, Relationship Management Software
CUSTOMER SERVICE
- 15 years experience of putting the customer first.
- I love to drive product adoption based on customer feedback.
- Managed 15 person call center, created knowledge base, resolved all escalations, and provided exceptional customer service.
STRATEGY
- 20 years of business problem solving with the ability to work in rapidly-changing environments.
- I love to stay current with industry trends, regulatory changes and technology developments.
- content strategy, KPI’s, Budgeting & Project Planning
MARKETING
- 10 years experience helping small businesses build their brand.
- I’ll make your feed come alive with engaging, purposeful content.
- Brand development, Newsletters, content creation, analytics, sales funnel, product development, copywriting & editing, landing pages.
Crystal was a pleasure to work with. Her skill set spoke for itself. There wasn't a challenge Crystal did not rise for. She is great in whatever she sets her mind on. Crystal was dependable and an asset to work with. I miss Crystal's expertise and input in whatever project we had before us. I would recommend her to anyone who would like to hire her or partner with her in a business venture.
She is as dedicated a worker as you could find and helped bring some sense of order to the chaos around us.
Crystal was a great manager, doing all she could to inspire and aid employees in completing tasks and assignments. She was everything a good manager is.
GET IN TOUCH
Want to work together?
Lets collaborate and build some awesome stuff